Here are some details about your upcoming appointment;

Your appointment takes around 1½ hours including consultation, numbing, colour match, design and treatment. 

On arrival, please park on the red turning area next to my driveway.
If you are early please could you also wait until your allotted appointment time before coming to the door as I may be with another client, cleaning my treatment room or responding to other clients. 
The remaining balance of is payable on the day of your treatment with either cash or bank transfer prior to the appointment or at the appointment with mobile online banking - unfortunately I don't have a card machine. 

Here are my bank details;

The Co-Operative Bank

Roxbrows Limited
Account No - 63197345
Sort Code - 089250

It's been a while since I saw you from your previous treatment so here's a little reminder that you should not drink alcohol or take tablets such as aspirin or ibuprofen 24 hours before your appointment, as they thin your blood and affect retention of the pigment and may cause extra scabbing during the healing process.

Also if you're currently taking antibiotics or have had antibiotics within the last 7 days we will need to reschedule your appointment as it will affect the retention of the pigment.

Cancellation policy:

All deposits are non-refundable, once you have paid your deposit you are committing to having this procedure and the appointment time has been booked out for your treatment. 

• If you need to reschedule more than 5 days before your appointment, the deposit can be transferred to over to your new appointment.
• If you need to reschedule and are between 2-5 days of the appointment, 50% of your deposit will be transferred to your new appointment. 
• If you cancel/reschedule with 48 hours notice or less you will lose 100% of your deposit. 
• If you do not show up for your appointment you will lose your deposit and another deposit will be required to make a new booking. 

I understand some clients may feel the need to bring someone along with them, where possible due to the nature of the treatment, it is preferable that someone else does not attend so I can work without distraction. 
If someone must be with you, please contact me in advance to discuss this. 

Unfortunately children will not be able to attend as my insurance does not cover anyone under 18.

I use stringent hygiene controls with every client, all surfaces and equipment are disinfected, I wear face masks and disposable gloves to prevent any fluid transmission.
For both our peace of mind and safety I'd ask that during the treatment please wear your mask as we will be in close contact, you don't need to wear it until actually starting the treatment though. 

Please allow time for travel and possible traffic during peak times.  

My relaxing treatment room, located within my home which is nestled in the woodland setting of Regency Manor Estate at Wynyard. 

Your appointment will take place at this address - 

16 Fox Covert Close
Regency Manor
Wynyard 
TS22 5TT

You will need to search for Roxbrows on Google Maps or Apple Maps, please make sure the postcode is TS22 5TT. 

See you soon! 

Roxanna.